If you already have docs in Notion, on a marketing site, or elsewhere, you can connect them to your Conclude knowledge base instead of re-authoring everything.
Supported sources today
- Notion — connect a workspace, pick the pages or databases that contain customer-facing docs.
- Web docs — paste a URL or sitemap; Conclude crawls and imports the pages.
More providers (Confluence, Google Docs, GitHub-based docs) are on the roadmap.
How to connect
- Open your KB from the product nav.
- Click Import / Connect docs.
- Choose a provider — Notion or Web docs.
- Authenticate (Notion OAuth) or paste the URL/sitemap (Web docs).
- Pick the pages or paths to import.
- Click Import.
Articles are created in your KB. You can edit them, organise them into categories, and re-import to refresh from the source.
How updates work
- Manual re-sync. Click Re-sync on a connected source to pull the latest content.
- Changes you make to articles inside Conclude are not pushed back to the source. Re-syncing pulls fresh content from the source — your edits in Conclude will be overwritten unless you make them in the source instead.
For most teams the right workflow is: edit in the source (Notion / your docs site), re-sync periodically.
What gets imported
- Article body — content is converted to Conclude's rich-text format.
- Article title — the page title from the source.
- Categories — Notion sub-pages or sitemap structure inform the category tree where possible.
What does not get imported:
- Embedded videos, complex blocks, or interactive components from the source.
- Permissions — every imported article is treated as customer-facing if your KB is public.
Disconnecting a provider
Disconnect from KB settings. Imported articles remain in your KB unless you delete them — disconnect just stops the sync.
Plan limits
The Starter plan supports one connected source per KB and caps total articles at 10. Pro allows up to 3 KBs per product with unlimited articles each. Team is unlimited on both axes.