A product is a unit you collect feedback for. You create your first product during onboarding. Most teams have one — your main app — but you can add more if you ship distinct surfaces (e.g., "iOS app", "Web dashboard", "API platform") and want to keep their feedback, boards, and Linear links separate.
When to create a new product
Create a separate product when:
- Feedback for two surfaces shouldn't mix in the same themes (e.g., consumer iOS vs. enterprise web).
- Different teams own different surfaces and you want clean handoffs to Linear.
- You want a separate public board or public roadmap for each surface.
If you're not sure, start with one product. Splitting later is easy; merging is annoying.
Plan limits
| Plan | Products |
|---|---|
| Starter | 2 |
| Pro | 5 |
| Team | Unlimited |
Creating a new product
- From the workspace switcher (top-left), click Add product (or open Settings at the workspace level).
- Enter:
- Name — what it's called in the dashboard.
- Slug — used in URLs (e.g.,
durga-digital.conclude.fyi/conclude). Must be unique within your workspace. - Icon (optional) — a small visual cue in the sidebar.
- Click Create.
You'll land on the new product's hub, with empty states for feedback, themes, insights, and roadmap.
What's in a product
Every product has its own:
- Feedback — items, statuses, comments, labels.
- Public board — the URL customers visit to vote and submit (e.g.,
durga-digital.conclude.fyi/conclude). - Themes — clusters of feedback unique to this product (Pro+).
- Insights — generated from this product's data only (Team).
- Roadmap — internal kanban + public-facing roadmap.
- Moments — in-product event tracking.
- Knowledge base — articles tied to this product.
- Settings — per-product configuration, embed code, defaults.
Themes and insights do not cross product boundaries. That's the point.
Switching between products
Use the product switcher in the top-left of the dashboard.
Renaming or deleting a product
From the product's Settings, you can rename it, change its icon, or change its slug. Deleting a product is permanent and removes its feedback, themes, and Linear links — there's a confirmation step.
Note: Changing a product's slug breaks any external links pointing to its public board or roadmap. Treat slug changes the same way you treat a domain migration.