Quickstart

The fastest path from zero to "we're collecting feedback." Should take about 10 minutes.

What you'll do

1. Create a workspace.
2. Either embed the widget or share your public board URL.
3. Connect Linear.
4. Watch feedback flow in.

1. Create your workspace

Sign up at conclude.fyi and complete the onboarding flow. See Creating your workspace for detail. When you're done, you'll be on the product hub.

2. Pick how customers send you feedback

You have three options. You can use any combination.

Option A — Public feedback board

Every product has a public board at:

https://[workspace-subdomain].conclude.fyi/[product-slug]

In our case: https://durga-digital.conclude.fyi/conclude.

Share that URL with customers. They can read existing feedback, vote on items they care about, and submit new feedback (no account required). No code to write.

See Public feedback boards.

Option B — Embed the widget

If your app has logged-in users, the widget is the highest-yield option. It captures feedback in context, with optional screenshot and screen recording.

React / Next.js:

npm install @conclude-fyi/react

import { ConcludeProvider, FeedbackButton } from "@conclude-fyi/react";

export default function App({ children }) {
  return (
    <ConcludeProvider apiKey="pk_live_...">
      {children}
      <FeedbackButton />
    </ConcludeProvider>
  );
}

Any other site:

<script src="https://www.conclude.fyi/conclude-widget.js"></script>
<script>
  Conclude.init({ apiKey: "pk_live_..." });
</script>

Get your pk_live_ API key from product Settings (under the Embed section). Full details in the Developer section.

Option C — REST API

If you already have a feedback funnel and want Conclude to enrich and organize it, post to the API directly. See the REST API guide.

3. Connect Linear

Conclude is much more useful with Linear connected.

1. Go to Integrations in the workspace nav.
2. Click Connect on the Linear card.
3. Authenticate via Linear's OAuth flow.
4. Choose which Linear teams you want to surface in Conclude.

Once connected, you can link any feedback item to a Linear issue. On Pro+, the link is two-way — when the Linear issue moves status, Conclude updates the feedback automatically. See Linear integration.

4. Watch feedback come in

When feedback arrives — through the widget, the board, or the API — Conclude:

• Categorises it with AI.
• Detects duplicates so the same complaint twice doesn't read as two separate problems.
• Embeds it for similar-feedback search.
• Slots it into a theme if patterns emerge (Pro+).

You'll see all this in the Feedback list inside your product. From there you can:

• Read the full submission (with screenshot or recording).
• Change its status.
• Comment on it (visible to your team only).
• Add labels.
• Link or auto-create a Linear issue.

See Managing incoming feedback.

What's next

Once you're collecting feedback day-to-day:

• Set up the public roadmap so customers can see what you're working on.
• On Team plan, subscribe to insight notifications so you don't have to check the dashboard daily.
• Connect your knowledge base so customers can self-serve answers.