Every product gets a public feedback board — a shareable URL where your customers can submit feedback, vote on existing items, and see what you're working on. No login required.
Where to find your board URL
The URL pattern is:
https://[workspace-subdomain].conclude.fyi/[product-slug]
For our team: https://durga-digital.conclude.fyi/conclude.
You can find and copy the link from:
- Product hub — on the product's home page, in the public URLs section.
- Product Settings → Embed — under the board configuration.
What customers see
When a customer hits your board, they see:
- The board's name and description (you set both during onboarding or in product settings).
- A list of feedback items, sortable by newest, most voted, or trending.
- Status badges on each item (Planned / In Progress / Shipped) where applicable.
- A Submit feedback button.
- A vote (upvote) control on each item.
- If the public roadmap is enabled, a Roadmap tab next to Feedback.
Customers do not see internal comments, labels, assignees, or the linked Linear issue.
Submitting feedback
When a customer clicks Submit feedback:
- A modal opens with a title field, description field, and an optional email/name.
- They submit. Submission is anonymous unless they identify themselves.
- The new item appears immediately in the list.
The submission then runs through the enrichment pipeline before showing up in your dashboard.
Voting
A vote is one-per-browser per item. Customers don't need an account to vote. Vote counts drive the most voted sort and feed into theme prioritisation downstream.
Configuring the board
In product Settings, you can set:
- Board name and description — shown at the top of the public page.
- Public visibility — toggle the board on or off. Off means only authenticated team members can see it.
- Embed snippet — copy the React or script-tag code to embed the board on your own site.
Sharing the board
Common patterns:
- Link from your navigation or footer as "Feedback" or "Roadmap".
- Send the URL after a support conversation: "If you'd like others to weigh in, here's our public board."
- Add it to your release notes so the right audience sees it.
Limits
- Starter / Pro — 1 board per product. Team — unlimited.
- The number of feedback items submitted does not have a hard cap on any plan. Starter is constrained by its monthly AI credit pool, not raw item count.