Conclude has three plans: Starter, Pro, and Team. Pricing is per-workspace, not per-seat. Starter is the entry tier — there is no free plan, but Starter signup doesn't require a credit card up front; you can connect billing later.
At a glance
| Starter | Pro | Team | |
|---|---|---|---|
| Price | $9 / month | $19 / month | $49 / month |
| Annual | $90 / year (~17% off) | $190 / year (~17% off) | $490 / year (~17% off) |
| Seats | 1 | 3 | 10 |
| Products | 2 | 5 | Unlimited |
| Boards / Roadmaps per product | 1 each | 1 each | Unlimited |
| KBs per product | 1 | 3 | Unlimited |
| AI credits / month | 500 | 5,000 | Unlimited |
| Knowledge base articles | 10 | Unlimited | Unlimited |
| Custom domains per product | — | 10 | Unlimited |
| Best for | Indie hackers, solo founders | Indie devs, small product teams | Growing teams that want the full intelligence layer |
Feature matrix
| Starter | Pro | Team | |
|---|---|---|---|
| Text feedback widget | ✓ | ✓ | ✓ |
| Screenshots | ✓ | ✓ | ✓ |
| Video recording | — | ✓ | ✓ |
| Screenshot AI analysis | — | ✓ | ✓ |
| AI categorisation | ✓ | ✓ | ✓ |
| Duplicate detection | ✓ | ✓ | ✓ |
| Theme detection | — | ✓ | ✓ |
| AI insights | — | ✓ | ✓ |
| Linear integration | One-way (linking only) | Bi-directional, auto-create issues | Bi-directional, auto-create issues |
| Custom domains | — | ✓ (10 per product) | ✓ (unlimited) |
| Smart prioritisation | — | — | ✓ |
| Top 5 to ship next | — | — | ✓ |
| Product Expert (KB AI search) | — | — | ✓ |
| Widget branding | "Powered by Conclude" | Unbranded | Unbranded |
AI credits
Each plan includes a monthly pool of AI credits used by enrichment, theme detection (Pro+), insight generation (Pro+), screenshot analysis (Pro+), and Product Expert search (Team). Credit cost varies by operation and feedback length, so the exact per-item draw isn't a fixed number — your Settings → Billing page shows current month-to-date usage.
What happens when you run out of credits
- Feedback collection keeps working — submissions are accepted even with zero credits. The enrichment pipeline degrades gracefully (basic categorisation, no embedding).
- Theme detection and insight generation pause until next month or until you upgrade.
- You'll see a warning at 90% utilisation.
Upgrading
From Settings → Billing, click Upgrade on the plan you want. You're taken to Stripe checkout. After payment, the new plan is active immediately and your seat / product / credit limits update.
Annual billing
Toggle Annual on the billing page to switch between monthly and annual pricing. Annual gets you 12 months for the price of 10 (~17% off). You can switch between monthly and annual at any time.
Downgrading
You can downgrade at any time. The change takes effect at the end of your current billing period. If you've exceeded the lower plan's limits (e.g., too many products, too many KBs, custom domains over the cap), Conclude will guide you through which to remove or archive before the downgrade kicks in.
Cancelling
Cancellation locks the workspace until you re-subscribe — your data is preserved (themes, insights, feedback, articles), but writes are blocked. There's no free tier to fall back to. To delete the workspace permanently, see Workspace settings → Danger zone.
Custom enterprise plans
Need more seats, dedicated support, SSO, or a DPA? Contact us.